Finance Commission Disclosure

The Financial Conduct Authority (FCA) is an independent organisation that regulates Financial Services Products in the UK. It requires us to use the information that you provide to decide if our financial products and services are right for you.

We will offer you Financial and Insurance products after we have assessed your individual needs and requirements. We will introduce you to our Lenders (currently Volkswagen Financial Services or Black Horse Finance) and act as a Broker between you and them. We may also introduce you to other Lenders if Volkswagen Financial Services or Black Horse Finance are unable to offer you suitable Finance or Insurance Products.

We have a responsibility to you to ensure that the Products and Services we offer and present to you fully meet your needs, that you are treated fairly and that you fully understand such. We do not charge a fee for this service, but we will receive a commission from the Lender, and the exact amount of such a commission will be fully disclosed to you.

Fred Rees Garages Ltd, Victoria Garage, Haverfordwest, SA61 2HD is authorised and regulated by the Financial Conduct Authority (FCA). Our FCA number is 314879 Our permitted business is the supply of Motor Vehicles and associated products and services, including Finance and Insurance. You can check this on the FCA's register by visiting the FCA's website www.register.fca.org.uk or by contacting the FCA by telephone 0300 500 8082. Our commitment to you is that we will exceed your expectations in our pursuit of satisfying your motoring needs.

If you consider that we have not fulfilled our commitment we ask that you tell us about your experiences. If you wish to register a complaint, see our Complaints Procedure Page on this website or please contact us –

  • in writing to Ralph Rees, Fred Rees Garages Ltd, Victoria Garage, Haverfordwest SA61 2HD
  • by telephone 01437 760707
  • by email to ralph@fredreesgarages.co.uk

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service (FOS). We are covered by the Financial Services Compensation Scheme (FSCS). You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim. Insurance Product advising and arranging is covered for 100% of the first £2000 and 90% of the remainder of the claim, without any upper limit. Further information about compensation scheme arrangements is available from the FSCS.